The Home Concierge Advantage: More Than Just Smart Home Tech

Most smart home companies install equipment and walk away. At SHIM, we take a completely different approach. We believe technology should make your life easier, not create another thing to manage. That is why we built our Home Concierge service.

What Is the Home Concierge?

The Home Concierge is our all-inclusive service model that goes beyond traditional smart home installation. We become your single point of contact for everything technology-related in your home. From Wi-Fi issues to TV mounting, from setting up a new device to troubleshooting your streaming service, we handle it all.

More Than Just Installation

When you work with SHIM, the relationship does not end after the install. We provide ongoing support, regular system health checks, and priority service when something needs attention. Think of us as your personal technology department.

What the Home Concierge Covers

Network monitoring and maintenance, software updates for all connected devices, new device setup and integration, seasonal system adjustments, troubleshooting and remote support, vendor coordination for repairs and upgrades, and technology consulting for renovations or new purchases.

Why Homeowners Love It

Our clients are busy professionals and families who do not want to spend their weekends troubleshooting router issues or figuring out why the TV lost its picture. They want one phone number to call for everything. That is what we provide.

The Westchester Difference

We know the homes in this area. We understand the challenges of older construction mixed with modern technology. We know which internet providers serve which neighborhoods and what works best in each situation. This local expertise means faster solutions and better recommendations.

How It Works

We start with a comprehensive technology assessment of your home. From there, we build a customized plan that covers your current needs and future goals. Monthly or annual service plans keep everything running smoothly, and you always have direct access to our team.

Ready to experience the Home Concierge difference? Visit smartnyhome.com/book-online or call 917.763.2024 to get started.